Privacy Policy
Last updated: June 2025
1. Information We Collect
We collect information you provide directly, such as your name, email address, and payment details when you create an account or subscribe to a plan. We also collect usage data including chat history, prompts, and generated content to provide and improve our services.
2. How We Use Your Information
Your information is used to provide, maintain, and improve the Ally AI workspace, process transactions, send service-related communications, and ensure platform security. We do not sell your personal data to third parties.
3. Data Sharing
We may share data with AI model providers solely to fulfill your requests (e.g., sending your prompt to an AI provider for processing). These providers process data under their own privacy policies. We do not share personal data with advertisers.
4. Data Retention
We retain your account data for as long as your account is active. Chat history and generated content are stored according to your plan's storage limits. You may request deletion of your data at any time.
5. Security
We implement industry-standard security measures including encrypted data transmission, hashed passwords, CSRF protection, and rate limiting. However, no method of electronic transmission is 100% secure.
6. Your Rights
You have the right to access, correct, or delete your personal data. You can manage most data through your account settings. For additional requests, contact us at the address below.
7. Contact
For privacy-related inquiries, please reach out through your account dashboard or contact your platform administrator.